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Privacy Policy

Effective February 15, 2026

1. Information We Collect

Automoria ("we," "us," "our") collects the following categories of information:

2. How We Use Your Data

We use the information we collect for the following purposes:

3. SMS Communications

By opting in to SMS communications, you consent to receiving automated text messages from Automoria at the mobile number you provided. Message types include appointment confirmations, appointment reminders, and service follow-up messages. Message frequency varies (typically 3–5 messages per appointment). Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. SMS consent is not required as a condition of purchasing any goods or services.

4. Mobile Information Sharing

Automoria does not sell, rent, lease, or share your mobile phone number or any personal information collected in connection with our SMS messaging program with any third parties for promotional or marketing purposes. We will not disclose your mobile information to any third party except as required by law or as necessary to deliver the services you requested (e.g., our SMS delivery platform operating under a confidentiality agreement).

5. Cookies & Tracking Practices

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies for targeted advertising. We do not respond to "Do Not Track" browser signals at this time.

6. Data Security & Handling

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls limiting data to authorized personnel, regular security reviews, and secure storage of all personal data. While no method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your information. In the event of a data breach, we will notify affected individuals as required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us at help@automoria.com.

8. Your Rights

You have the right to access, correct, update, or delete your personal information at any time. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at help@automoria.com.

9. Third-Party Sharing

We never sell, rent, or trade your personal information. We may share data with trusted service providers who operate under strict confidentiality agreements and are only permitted to use your data to help us deliver our services (e.g., CRM platforms, communication tools, SMS delivery services).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

Nathan Vo — Automoria
Email: help@automoria.com
Phone: (949) 565-2316
Location: Orange County, CA